Attend the Upcoming Disputes Management Webinar Hosted by American Express

A man on his computer with different icons on it

Part of our commitment to being high-tech and high-touch at Celero is in helping our customers get the knowledge they need to run their businesses effectively and safely.  We are proud to promote the latest webinar from American Express on the topic of Disputes Management. 

This particular webinar, taking place at 3pm Eastern time on March 30,  delves into the dispute management process at American Express. Sign up to attend here. 

During the webinar, the company’s experienced professionals will show you how to: 

  • Understand the American Express disputes process 
  • Learn best practices to leverage when responding to disputes, 
  • Gain insights and tips from real case examples

Abad Almonte is a Manager and Customer Value Experience Team member focused on reducing friction in the disputes process. His individualized consulting approach for partners and proprietary merchants will help you better serve your clients.

Almir Guerra is a Manager of Global Merchant Policy and Process at American Express, who works to shape and execute both internal and external policy communications.

Carol Lodge is a Business Analyst  and Customer Value Experience Team member at American Express. She is a merchant relationship veteran focused on working with merchants to help prevent disputes and chargebacks.

Neha Sood is a Business Analyst and a Customer Value Experience Team member at American Express. She works closely with merchants by sharing tips and best practices.

Thank you to our Celero customers for trusting our team with your business. We are here to help you grow quickly and sustainably. Please reach out to your relationship manager with any questions about disputes or any other business challenges that you face.